Email is generally the best way to reach us, but you can also call during our business hours of 8:30am-5:30pm Pacific Time, M-F.

For urgent technical support issues, support staff is generally available outside of business hours (though this is not guaranteed) and would be reached by calling the main phone number, below.

Technical support

support@cer.bo

Prospective customers

sales@cer.bo

Providers/Admins – Need Help?

Start with our online help section to see if you can find the answer to your question. Or, contact us using Tech Support button at the bottom right of this page.

Patients – Need Help with the Patient Portal?

You can reach out to the clinic whose patient portal you are trying to access, or start with the online help section Patient Portal – Help for Patients. If additional tech support is needed, you can contact us using the Tech Support button at the bottom right of this page.