Submitting a support ticket is the best way to reach us. But you can also call during our business hours of 8:30am-5:30pm Pacific Time, M-F.
For urgent technical support issues (where you are unable to access the EHR, for example), support staff is generally available outside of business hours, though this is not guaranteed, and would be reached by calling the main phone number, below.
Use the Help bubble below to send us a ticket. You can also email us at support@cer.bo. Tips:
Please email us at sales@cer.bo. You can also request a 30 minute sales Q&A or a 60 minute demo with our team.
Start with our online help section to see if you can find the answer to your question. Or, contact us using Tech Support button at the bottom right of this page.
You can reach out to the clinic whose patient portal you are trying to access, or start with the online help section Patient Portal – Help for Patients. If additional help is needed, use the technical support link at the bottom of the patient portal login page.
