All Posts By

Slayde Hawkins

Our Development Wish List

By | How it Works, New in Cerbo

Our clients have great ideas about software improvements and additions. And we love turning your ideas into new features and functionality in Cerbo! So, what happens when you send us a feature request or suggestion and we say that we’re adding it to our “wish list?” It may sound awfully nebulous, but we take our wish list seriously.

Before we get to that point, we’ve typically already taken some key steps. First, we’ve generally asked about your use case so we can see if there is solution already available. Sometimes Cerbo handles it, just in a different way than expected. That’s why it can be helpful to focus the request most on what you’re trying to accomplish, without getting into the weeds of how you want the EHR to do it.

Next, we look for a quick fix or simple workaround. How can we get you closest to what you need using available tools?

Finally, we evaluate adding the request to our development wish list. And that requires a quick balancing analysis. How big is the impact for your clinic? How big is the anticipated impact and demand across all our clients? What is the development cost? Any trade-offs in terms of increased complexity or otherwise?

If we see a net improvement, with benefits for a number of clinics, we’ll add it to the wish list. We’ll also make a note of your specific interest. Due to the volume of requests that we receive, we generally can’t provide progress updates on wish list items. But we may reach out to specific interested clients to be beta testers as their requests reach that phase.

Wondering what we’ve been up to lately? Check out our Update Log.

Manage your Own Encounter Note Types

By | Feature, New in Cerbo

You now have the ability to add/ edit/ delete/ reorganize your own encounter note categories. Check it out under Admin > Manage > Encounter Note Types.

Notably, you can now set specific encounter types to NOT share a visit summary on the Patient Portal when the note is signed. So if you sometimes use encounter notes for internal or administrative notes, you can set those not to to be shared. Admittedly, this functionality isn’t exactly new, but it previously had to be set by us at Cerbo. Now you can join in the fun too!

You can also set the encounter type ordering in the drop down selector menu. And set the icons for your different encounter note types. Do you notice particular gaps in the icon selection? Send us a note with encounter type icon ideas you’d like to see included in a future release!

Advanced Patient Search – more advanced than ever!

By | Design Update, Feature, New in Cerbo, Uncategorized

Meet the recently-overhauled Advanced Patient Search! Your favorite patient-reporting tool is now ultra-powerful, with new and updated filters and a colorful new look.

As always, you can use the Advanced Patient Search to generate patient lists based on demographic information, date filters, and specific information in their charts. So you can:

  • Generate a patient mailing list or list for an email blast
  • Use your custom critatia to see which patients to contact about scheduling an appointment
  • Create patient lists by status, tag, or other criteria
  • See which patients may have received a medication or supplement that was subject to a recall
  • And much, much more!

The overhaul brings more - and more powerful - filters and search criteria. Try it out and see what you think!