New in Cerbo

Our Development Wish List

By | How it Works, New in Cerbo

Our clients have great ideas about software improvements and additions. And we love turning your ideas into new features and functionality in Cerbo! So, what happens when you send us a feature request or suggestion and we say that we’re adding it to our “wish list?” It may sound awfully nebulous, but we take our wish list seriously.

Before we get to that point, we’ve typically already taken some key steps. First, we’ve generally asked about your use case so we can see if there is solution already available. Sometimes Cerbo handles it, just in a different way than expected. That’s why it can be helpful to focus the request most on what you’re trying to accomplish, without getting into the weeds of how you want the EHR to do it.

Next, we look for a quick fix or simple workaround. How can we get you closest to what you need using available tools?

Finally, we evaluate adding the request to our development wish list. And that requires a quick balancing analysis. How big is the impact for your clinic? How big is the anticipated impact and demand across all our clients? What is the development cost? Any trade-offs in terms of increased complexity or otherwise?

If we see a net improvement, with benefits for a number of clinics, we’ll add it to the wish list. We’ll also make a note of your specific interest. Due to the volume of requests that we receive, we generally can’t provide progress updates on wish list items. But we may reach out to specific interested clients to be beta testers as their requests reach that phase.

Wondering what we’ve been up to lately? Check out our Update Log.

Manage your Own Encounter Note Types

By | Feature, New in Cerbo

You now have the ability to add/ edit/ delete/ reorganize your own encounter note categories. Check it out under Admin > Manage > Encounter Note Types.

Notably, you can now set specific encounter types to NOT share a visit summary on the Patient Portal when the note is signed. So if you sometimes use encounter notes for internal or administrative notes, you can set those not to to be shared. Admittedly, this functionality isn’t exactly new, but it previously had to be set by us at Cerbo. Now you can join in the fun too!

You can also set the encounter type ordering in the drop down selector menu. And set the icons for your different encounter note types. Do you notice particular gaps in the icon selection? Send us a note with encounter type icon ideas you’d like to see included in a future release!

Advanced Patient Search – more advanced than ever!

By | Design Update, Feature, New in Cerbo, Uncategorized

Meet the recently-overhauled Advanced Patient Search! Your favorite patient-reporting tool is now ultra-powerful, with new and updated filters and a colorful new look.

As always, you can use the Advanced Patient Search to generate patient lists based on demographic information, date filters, and specific information in their charts. So you can:

  • Generate a patient mailing list or list for an email blast
  • Use your custom critatia to see which patients to contact about scheduling an appointment
  • Create patient lists by status, tag, or other criteria
  • See which patients may have received a medication or supplement that was subject to a recall
  • And much, much more!

The overhaul brings more - and more powerful - filters and search criteria. Try it out and see what you think!


Reporting Improvements and New Menu Item Names

By | New in Cerbo, Product Update, Uncategorized

Billing/ Reporting Reorganization

We’re excited about a long-overdue reorganization of the Billing/ Reporting section of Cerbo! The reports themselves haven’t changed much, although there are improvements. But we reworked the organization and presentation of the reporting section. Hopefully it will make your lives – and the lives of your bookkeepers – easier!

We reorganized the Financial Reports to highlight the most commonly used reports, group similar reports together, and de-prioritize “retired” reports (which remain available). We also overhauled the descriptions of each report, and in some cases renamed reports, to more clearly reflect their contents and use. Finally, we renamed the “Search by Patient” tab to “A/R & Pt Balances.”

Non-Financial Reports moved into their own tab, and now include reports that were previously found in various different spots in the system.

Small but Mighty Menu Improvements

With the increased prominence of the non-financial reports, we needed a new name for the main Billing menu. So, we changed it to “Reporting.” Then, to avoid confusion with the existing “Reports” menu, we changed that to “Generate.”

Why “Generate?” The menu formerly known as “Reports” is where you would create various printable/ faxable/ saveable documents, as well as access the patient’s updated Wellness Plan and Timeline. “Generate” applies to both types of items within the menu, and is unlikely to cause confusion with other functionality.

The options under the renamed Generate menu are exactly the same as they were under Reports. But you’ll notice some changes under the renamed Reporting menu. Specifically, we removed redundant options that are available under other menus and added direct links to pages within the reporting dashboard.

We’re always mindful that changes to the navigation can be disorienting. In this case, we felt that the changes were worth the switch. We hope that you agree!

Patient Portal Design Update

By | Design Update, Product Update, Uncategorized

Cerbo has recently give our Patient Portal a design refresh to make it easier for patients to use and to give it a more modern look. All of our customers have the option of having their Patient Portal customized to look and feel like their website. With this new design, the Patient Portal is even more customizable so your patients will feel they’re still within your digital ecosystem. Check out the new design by creating a demo account!


Introducing Cerbo

By | Announcement

Meet Cerbo by MD HQ Same great EHR, same incredible support, now with a NEW name. We’re excited to announce a new name for the EHR that you already know and love: Cerbo (“Sir-bo”). We wanted a name that is more inclusive for ALL of our diverse users, while still keeping the connection to the MD HQ name.

Why Cerbo?

Cerbo means “brain” in Esperanto

The EHR is the practice’s nerve center – its processing, storage, and organizational hub. We also like that Esperanto itself is a language created to facilitate connection and communication between people.

Updated Patient Portal Icons

By | Design Update

As much as we loved the late 2000s, here at Cerbo we thought it was time to join the modern age of icon design so we went ahead and updated the default icons for the Patient Portal.




Lab Tracker Update

By | Feature, Product Update

We’ve added a new window for tracking a patient’s lab results (manually added data and data sent by any of our integrated lab partners), with the new ability to create tags (to track specific groups of lab values), merge lab values (if two are the same and should be tracked as one), new view filters (date, reverse order), the ability to rename a field, and easily push results into the body of a SOAP note